Senior Services in Kentucky: One Call Can Help |
A practical starting point for older adults and caregivers across the 270 |

Sometimes the hardest part of finding help is knowing which number to call first.
For an older adult living alone, an adult child helping a parent, or a spouse managing new responsibilities, even a simple question can turn into a stack of notes and unanswered messages.
Across Western and South-Central Kentucky, senior services have a statewide starting point.
The Aging and Disability Resource Center provides information and referrals for aging and disability programs and services.
Call 877-925-0037 to begin asking about resources for your situation.
You do not need to have every question neatly organized before making that first call.
Start with your county and a plain description of what has become difficult, then ask which local agency or program is the best next step.
Asking for information can be a small step toward feeling less overwhelmed.
Regional contacts also give readers a more direct starting point close to home.
For the Purchase area, including Paducah, Murray, McCracken County, and Calloway County, the Area Agency on Aging and Independent Living can be reached at 800-866-4213.
For the Pennyrile area, including Hopkinsville, Madisonville, Christian County, and Hopkins County, call 866-844-4396.
For the Green River area, including Owensboro, Henderson, Daviess County, and Henderson County, call 800-928-9094.
For the Barren River area, including Bowling Green, Glasgow, Warren County, and Barren County, call 800-395-7654.
Readers near Elizabethtown and elsewhere in the Lincoln Trail region can call 800-264-0393.
If you are unsure which region serves your home, use the statewide number and ask where to begin.
Before calling, jot down your main concern and the result you are hoping for.
That might be information about meals, transportation, support for a caregiver, or ways to remain connected with other people.
Ask which services are available locally, who qualifies, whether there is a fee, and whether an application or waiting list is involved.
Treat the call as a request for guidance rather than an assumption that a particular service is guaranteed.
Keep a notebook with the date, the person you spoke with, and any number or next step they provide.
If another organization is recommended, ask what to say when you contact it and which documents might be useful.
Family members can help by writing down questions together, while making room for the older adult to describe what matters most.
Save the statewide number in your phone and share it with someone who may need a starting point.
You do not have to solve every problem in one conversation; beginning with a clear question is enough. |


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